Settings page. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say “Settings.”. See the guide below for more information on each ...The Xfinity remote is an essential tool for controlling your set-top box and TV set. If your Xfinity remote won’t change channels, there are several steps you can take to troubleshoot and fix ...Turn CC on or off using the X1 Accessibility Settings menu. To access Accessibility Settings: Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. Press OK or the center button between the arrows to toggle CC On or Off. If choosing On, then proceed to Closed Captioning Options and select your ...Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Reboot your Xfinity modem and Wi-Fi router. Modems and routers are built to provide uninterrupted service, but like any tool, they can always use a break. Rebooting can be a potential solution if your Xfinity Wi-Fi isn’t working.Check if your issue is resolved after each step. Unplug both ends of your HDMI cable, then firmly plug them back in. Try using a different HDMI cable to check if the cable is causing the issue. For HDMI 2.1, use an Ultra High Speed HDMI cable. For HDMI 2.0, use a Premium High Speed HDMI cable. In the TV menu, make sure that you select …The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.unplugged and re-plugged. A simple first fix to try is unplugging the device from the power …Feb 24, 2024 · Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off. Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years. The company's last si... Indices Commodities Currencies ...Then, follow the steps below. If your remote has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code.To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.If you're having trouble activating your Flex streaming TV Box, the most common solution is to restart it by reconnecting your USB-C power cord and HDMI cable ...4 years ago. @TS101815 wrote: I have. I have also tried attaching the coax and HDMI as I had to prior television and it doesn't seem to be making any difference. It is clearly making a connection because using the tv remote I can turn the cable box on and off. It is just not connecting to the programming at all.Turn on the TV you are programming. Press and hold the “Setup” button until the status LED at the top of the remote changes from red to green. Type in the 4-digit or 5-digit code listed below using the number buttons. Additional codes may be found in the remote manual. Most likely code: 12051.This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Why? For once, Xfinity cable boxes require electricity to operate. So, when it’s disconnected from the power source. Or perhaps it doesn’t receive enough power …If the TV turns on, you're all set! If your remote doesn't have a Setup button but has number buttons (XR15 Voice Remote for X1 or Flex):. Turn ...Troubleshooting TV no picture, black, or blue screen. Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Troubleshooting …It sounds like the box needs to be replaced. You can take the box to your nearest Xfinity Store with the power cable and they will get you a new one at no cost. We can also ship a box out to you depending on what is easier for you.Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ...I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the power light blinks 12 times then goes out and a red light on the back for optical audio out stays on. The box gives no signal to the tv, and the power button on front of the box doesn't seem to turn it on either.Sep 22, 2022 · I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets. Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ... TV box hasn't turned on in 5 days. Sat on chat support, who wanted to send me a new X1 box, even tho I do not have a X1 box. Could not confirm that I would not be billed extra for it. Chat was disconnected. Phone support doesn't work. Just loops "Were sending a signal! Goodbye!" Respectfully requesting a new TV box be sent. The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Mar 4, 2021 · I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the power light blinks 12 times then goes out and a red light on the back for optical audio out stays on. The box gives no signal to the tv, and the power button on front of the box doesn't seem to turn it on either. Remote won’t stay paired. I had to get a new Xfinity TV box because the old one died. I paired the remote successfully but every time I turn off the TV the pairing breaks and I get a screen telling me to unpair from the previous box and pair all over again. The pairing works until I turn off the TV again. Question.Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...steps to unplugged and re-plugged: Unplug the Xfinity cable box from the power outlet. Wait approximately 60 seconds. Reconnect the cable box to the power outlet. Allow the box to reboot fully. Attempt to turn on the cable box again. 2. check for damaged cable.Remote won’t stay paired. I had to get a new Xfinity TV box because the old one died. I paired the remote successfully but every time I turn off the TV the pairing breaks and I get a screen telling me to unpair from the previous box and pair all over again. The pairing works until I turn off the TV again. Question.Click "Sign in" if necessary. -Click the "Peer to peer chat" icon. -Click the "New message" (pencil and paper) icon. -Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line. -Type your message in the text area near the bottom of ...Put the device in standby by pressing the Standby button. Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control.Login with your Comcast credentials and make sure you are on the Voicemail page 3. In the left pane, click the Mark all voicemails as Heard and ensure the RED indicator appears next to all listed voicemail messages.My Apple TV 4K wont load the shows via Xfinity internet. Just like my Xfinity internet wont allow Dish anywhere to load. This violates the contract. 0. 0. U. user_afb1c4. Visitor • 1 Message. 1 year ago. That absolutely worked! Thank you so much. Xfinity support still does not know how to fix this issue. They continue to claim no one has …Remote won’t stay paired. I had to get a new Xfinity TV box because the old one died. I paired the remote successfully but every time I turn off the TV the pairing breaks and I get a screen telling me to unpair from the previous box and pair all over again. The pairing works until I turn off the TV again. Question.Sep 22, 2022 · I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets. Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1.what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?If your TV has a Power button: 1. Make sure your cables are tightly secured. 2. Press and hold the Powerbutton located on the front of the TV Box for 10 seconds. 3. The TV Box should automatically restart. See more24.6K Messages. 4 years ago. @joerf3 wrote: Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine).Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings:. Press the B key on your Xfinity remote to reach Accessibility Settings.; Press OK to toggle Closed Captioning On or Off.If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and …Mar 16, 2020 · 4 years ago. As many people have found out the "Power off" feature has never really turned the power off the box just goes into a sleep mode and if the TV is left on a screen saver now will come on after whatever time you have selected. In my area comcast has changed the term "Power Down" to "Sleep Mode". I guess that is the solution to the ... Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...We can absolutely understand wanting to get the voice guidance, also known as the Audio description turned off! It sounds like you're well on the path to resolution if you'd already attempted to replace the cable box and remote! That is great! One thing we do want to make sure to ask about, is the specific settings on the television itself.Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.Nov 8, 2023 · However, we do not have audio description option in any of our programs. If you are talking about the captions, you can turn them off following these steps: On the web at FOX.com: Select a video to play. Select the Player Settings Widget icon on the lower right hand side of the video. Click on the White Circle to the right of Closed Captioning. Feb 13, 2024 · Cable box and remote turn off power. Within last 2 days my xfinity remote does not turn on cable or tv. Have re paired remote with tv and still issue. Only solution is to turn off power strip and restart. Remote works but have to leave tv on or start process over again. Question. Dec 27, 2022 · To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. Image: KnowTechie. Wait 1-3 minutes. Plug the power ... Oct 8, 2020 · 4 years ago. @TiminDE wrote: I've had Xfinity for a year. Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour. As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. I normally use the Xfinity remote, which I assume turns on/off ... Jun 19, 2020 · I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) works, neither ... Mar 16, 2020 · 4 years ago. As many people have found out the "Power off" feature has never really turned the power off the box just goes into a sleep mode and if the TV is left on a screen saver now will come on after whatever time you have selected. In my area comcast has changed the term "Power Down" to "Sleep Mode". I guess that is the solution to the ... Jul 4, 2020 · My xfinity wifi is set up in another room. I have plugged the flex in to different outlets, and used different hdmi cords and ports on my tv. But still the flex wont turn on, my TV screen doesn't show any indication that the flex hooked up to the hdmi is on. The flex has a white light though. The HDMI ports and cords I have used work with other ... Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.Turn on the TV you are programming. Press and hold the “Setup” button until the status LED at the top of the remote changes from red to green. Type in the 4-digit or 5-digit code listed below using the number buttons. Additional codes may be found in the remote manual. Most likely code: 12051.4 years ago. @TS101815 wrote: I have. I have also tried attaching the coax and HDMI as I had to prior television and it doesn't seem to be making any difference. It is clearly making a connection because using the tv remote I can turn the cable box on and off. It is just not connecting to the programming at all.To this point I have: * changed all batteries. * tried moving much closer to the box (less than 12" away) * unplugged box and tv for 2 minutes. * reset both the system and the box via the app. * got a new remote from xfinity (no difference) I can, using the Sony remote, navigate other things on the tv (setup, streaming, etc), which tells me its ...Low Volume. Since the last post was closed I figured I would start a new one. I noticed lately that my X1 is significantly quieter that any of my other sources. My X1 box goes through my Denon receiver. To listen to my Xfinity X1 box the volume needs to be at 52 or greater. For my Xbox or TV apps, I listen to them around 25.Turn on the TV you are programming. Press and hold the “Setup” button until the status LED at the top of the remote changes from red to green. Type in the 4-digit or 5-digit code listed below using the number buttons. Additional codes may be found in the remote manual. Most likely code: 12051.Sep 21, 2020 · Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons ... Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. Comcast Identity Management Portal.To get your Samsung TV to recognize the source, you can follow these steps: 1. Check the connection: Ensure that the HDMI or other cable connecting your TV to the source device (such as a cable ... Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot. 1. Make sure your box is on. It might turn on as soon as you connect it to power, but if not, press the Power button on top of the case to turn it on. You'll see a blue light on the corner of the box when it's on. If you don't see the setup process on the screen, press the "Input" button until you find the right source.steps to unplugged and re-plugged: Unplug the Xfinity cable box from the power outlet. Wait approximately 60 seconds. Reconnect the cable box to the power outlet. Allow the box to reboot fully. Attempt to turn on the cable box again. 2. check for damaged cable.Remote no longer controls volume. Good Afternoon everyone, We are experiencing an issue with our xfinity XR15 remote that started yesterday, first time this has happened. Everything on the remote works perfectly except now the volume, mute, power, and TV inpuit buttons do not work. I tried factory reset on the remote and repairing …Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...It can be frustrating when you turn on your Xfinity X1 Box and find that there is on your TV. But fret not, as this issue can be resolved with a few simple steps. First, ensure that all the cables connecting your X1 Box to the TV are securely plugged in. Check both ends of the HDMI or coaxial cable to make sure they are properly inserted ...1. Make sure your box is on. It might turn on as soon as you connect it to power, but if not, press the Power button on top of the case to turn it on. You'll see a blue light on the corner of the box when it's on. If you don't see the setup process on the screen, press the "Input" button until you find the right source.Restart Your TV Manually And Try Again. Sometimes, the issue is not with the remote, but with the TV. If your Xfinity remote won’t change channels, try restarting your TV manually. Unplug the TV from the power source, wait for a few minutes, and then plug it back in. Turn on the TV and try changing the channels with your Xfinity remote again.Make Comcast your homepage by editing the settings or options in your browser. Enter the url for the Comcast home page in the set home page location box and save the changes. Peopl...it is likely the HDMI port on your TV for the set top box is no longer communicating with the set top box. have you tried changing the TV input to another …Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.Sep 15, 2023 · Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button. steps to unplugged and re-plugged: Unplug the Xfinity cable box from the power outlet. Wait approximately 60 seconds. Reconnect the cable box to the power outlet. Allow the box to reboot fully. Attempt to turn on the cable box again. 2. check for damaged cable.
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Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons ...Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you. To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary. • Click the "Direct Message" icon or https://comca.st/3HIAjwK.Reverse email is one way of figuring out what a person's name is by his email address. If someone has sent you a message through your Comcast email service, you can usually find ou...Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you. To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary. • Click the "Direct Message" icon or https://comca.st/3HIAjwK.4 years ago. @TS101815 wrote: I have. I have also tried attaching the coax and HDMI as I had to prior television and it doesn't seem to be making any difference. It is clearly making a connection because using the tv remote I can turn the cable box on and off. It is just not connecting to the programming at all.Check the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger.If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.TV box hasn't turned on in 5 days. Sat on chat support, who wanted to send me a new X1 box, even tho I do not have a X1 box. Could not confirm that I would not be billed extra for it. Chat was disconnected. Phone support doesn't work. Just loops "Were sending a signal! Goodbye!" Respectfully requesting a new TV box be sent.Manually restart your Xfinity Gateway, modem, or router · Unplug the power cable. · Espera un minuto. · Plug the power cable back in.Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the Broadcast WiFi name toggle button to stop broadcasting your network name. Once finished, select Save.1.5K. 472K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more.Reboot your Xfinity modem and Wi-Fi router. Modems and routers are built to provide uninterrupted service, but like any tool, they can always use a break. Rebooting can be a potential solution if your Xfinity Wi-Fi isn’t working.Put the device in standby by pressing the Standby button. Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control.Manually restart your Xfinity Gateway, modem, or router · Unplug the power cable. · Espera un minuto. · Plug the power cable back in.3. Restart the TV and source device: Power off both the TV and the source device. Unplug them from the power source for about 30 seconds. Then, plug them back in and power them on again.Troubleshooting the TV Adapter remote. Problem: The TV does not have any sound. Solution: The TV may be muted — press the MUTE button to restore volume. You can also try pressing the LANG button to restore volume. The LANG button changes the language on a channel, but if the channel doesn't support a second audio program, it may come …On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK..
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